Overview
The User Manager page allows admin users to perform the following tasks all from a central location:
- View and search all users joined across all 360 products
- Disable user access
- Delete users
- Change user roles
- View Activity Log for all users
Navigation
| From the top right corner of CAS 360, select the App Switcher and click on Users | |
| Select Admin from the left-hand side menu, and click on User Manager |
Search and Filters
Use the search to find users, by first name, last name or username.
The results can be further sorted in ascending or descending order.
Filter the search by access to the product, whether the user is active or inactive, and whether MFA is enabled or not.
Use the left-hand filter to sort users by user roles across different 360 products, and by the last login.
Disabling User Accounts
1. Select the User that you wish to disable from the user list
2. Besides any 360 product, select Show
3. Select the toggle off to disable the account.
Deleting Users
1. Select the User that you wish to delete from the user list
2. Besides any 360 product, select Show
3. Select Remove User
4. Select Okay
Change User Roles
1. Select the User that you wish to change user roles, from the user list
2. Besides any 360 product, select Show
3. Select between the default or custom user roles.
For more information on user roles, click here.
Disable MFA for a User (Account Owner ONLY)
Account Owners can turn off MFA for users in their BGL subscription.
To do this, click on a user to expand their details, then select TURN OFF MFA.
Once completed, the user receives an email notifying them that their MFA has been disabled by the Account Owner. They can then proceed to login and set up their MFA again.
View Activity Log
1. Select the User that you wish to view the activity log, from the user list
2. Next to the activity log, select Show.
This will display the date, time, IP address and from which general location the user was last logged in.
FAQs
1. Can I restrict access to certain companies for users?
Currently, all users invited to CAS 360 will have access to all companies. However, this has been added to the CAS 360 Product Team wishlist.