Query
I have duplicate addresses in my addresses screen. How do I merge these addresses together?
Solution
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From the Main Toolbar, go to Contacts |
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Select Global Addresses |
Select Find Matches, under Address Filters
CAS 360 will display any duplicate addresses. The duplicate addresses will be grouped together so that they can be easily identified.
A match is determined by multiple addresses' Block/House No., Street Name, Level & Unit Number, Building/Estate Name and Country being the same.
The number of records where the address is used will be displayed beside each address.
To consolidate the addresses, click 
.
The consolidation process will combine the address information together.
If there is a clash in address details, CAS 360 will use the information from the address where the keep button was selected.
Example: Multiple addresses have all details the same except the postcode.
Where the keep button was selected besides a particular address, CAS 360 will consolidate the address details and use the postcode of the selected address.
CAS 360 will ask users to confirm the consolidation of the addresses.
This consolidation function cannot be undone.
Click to continue.